| We don’t aim merely to provide great
customer service, we insist on being the best. If you order from
us, we believe that we will get you your goods: faster, more complete
and better packed than anyone else. That’s what we commit to
do. |
Every one of our team, from warehouse
to accounting to marketing has signed our demanding Customer Relationship
Management Charter.
Every one of our team has committed to follow the 10 points on our Charter all
day, every day.
|
Some key points:
• All phone calls are answered
within three rings
• All customer orders received
before noon will be despatched
the same day.
• All orders received after noon will
be despatched no later than
the following day.
|
We also have our Customer Service team
available from 8.00am to 5.30pm
Try us out, you’ll never want to buy anywhere else.
|
